About My Homeroom
My Homeroom LLC ("My Homeroom," "we," "us," or "our") is a North Carolina Limited Liability Company operating a curated matching and referral service that connects families with independent educators for home-based tutoring, homeschool guidance, and enrichment services in the Charlotte, NC area.
These Terms of Use govern your access to and use of our website at myhomeroom.org and any services we provide to you.
Nature of Our Service
My Homeroom is a matching and referral platform — not a tutoring agency, school, or direct education provider. We facilitate connections between families and independent contractors (educators) but are not a party to the service relationship between them once a match is made.
Educators matched through My Homeroom are independent contractors, not employees of My Homeroom LLC. My Homeroom does not supervise, direct, or control the manner in which educators provide their services.
My Homeroom is not responsible for the quality, safety, legality, or outcome of educational services provided by matched educators. Families engage educators at their own discretion following our introduction.
For Families — Your Responsibilities
By submitting a family intake form or using our matching service, you agree to:
- Provide accurate and truthful information about your child and your needs
- Communicate respectfully with My Homeroom and with matched educators
- Honor agreed-upon session schedules and provide reasonable notice for cancellations
- Pay for sessions as agreed with the matched educator, processed through the My Homeroom platform
- Not contact or engage educators introduced through My Homeroom directly outside the platform for the purpose of bypassing the service relationship
- Provide a safe, appropriate home environment for sessions
For Educators — Your Responsibilities
By submitting an educator application or participating in the My Homeroom network, you agree to:
- Provide accurate and complete information during the application and vetting process
- Maintain professional conduct in all interactions with families and children
- Honor the Independent Contractor Agreement signed with My Homeroom LLC
- Comply with all applicable laws regarding working with children in North Carolina
- Report any concerns about a child's welfare to appropriate authorities as required by law
- Not solicit families introduced through My Homeroom for direct engagement outside the platform during the term of your agreement and for twelve months following its conclusion
Payments & Fees
My Homeroom charges a 20% platform fee on all sessions booked through our service. This fee is deducted before educator payouts. Families pay the full session rate; educators receive 80% of that rate.
All payments are processed through secure third-party platforms. My Homeroom does not store payment card information. By using our payment processing service, you also agree to the terms of our payment processor.
Session rates are agreed upon between the family and the educator prior to the first session. My Homeroom will communicate the agreed rate clearly before any payment is collected.
No Guarantees
My Homeroom makes every effort to match families with qualified, suitable educators. However, we cannot guarantee specific outcomes, academic results, or that any particular match will be a perfect fit. If a match is not working, we will work with the family to find a better one at no additional cost.
My Homeroom does not guarantee the continuous availability of any specific educator. Educators may become unavailable due to personal circumstances, scheduling changes, or removal from our network.
Limitation of Liability
To the fullest extent permitted by applicable law, My Homeroom LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our service or from any educational services provided by matched educators.
My Homeroom's total liability to any user shall not exceed the amount paid to My Homeroom for the specific service giving rise to the claim in the three months preceding the claim.
Intellectual Property
All content on the My Homeroom website — including text, design, branding, and imagery — is owned by My Homeroom LLC and may not be copied, reproduced, or used without our written permission.
The My Homeroom name, logo, and brand identity are proprietary. Unauthorized use of our brand is prohibited.
Acceptable Use
You agree not to use the My Homeroom website or service to:
- Submit false, misleading, or fraudulent information
- Harass, intimidate, or harm any educator, family, or My Homeroom staff
- Circumvent our platform to avoid payment of the My Homeroom service fee
- Use our service for any unlawful purpose
- Attempt to gain unauthorized access to our systems or data
Termination
My Homeroom reserves the right to suspend or terminate access to our service for any user who violates these Terms of Use, engages in fraudulent or harmful behavior, or whose participation is otherwise deemed inconsistent with the values and safety standards of our community.
Governing Law
These Terms of Use are governed by the laws of the State of North Carolina. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Mecklenburg County, North Carolina.
Changes to These Terms
We may update these Terms of Use from time to time. Changes will be posted on this page with an updated effective date. Continued use of our service following any updates constitutes your acceptance of the revised terms.