Privacy Policy

Who We Are

My Homeroom LLC is a Charlotte, NC-based service that connects families with vetted, home-based educators for tutoring, homeschool guidance, and enrichment. This Privacy Policy explains how we collect, use, and protect information provided to us through our website at myhomeroom.org and our intake forms.

If you have any questions about this policy, please contact us at [email protected].

Information We Collect

We collect information you voluntarily provide when you submit a family intake form or educator application. This may include:

• Your name and contact information (email address and phone number)
• Information about your child including age, grade level, and learning needs
• Your scheduling preferences and availability
• For educators: professional background, subject expertise, and references
• Any additional context you choose to share in open-ended form fields

We do not collect payment information directly. All payments are processed through secure third-party providers (such as Stripe or Wave) and are governed by their respective privacy policies.

How We Use Your Information

We use the information you provide solely for the purpose of operating the My Homeroom matching service. Specifically:

• To review your request and identify suitable educator matches for your family
• To contact you with match recommendations and follow-up communication
• To facilitate introductions between matched families and educators
• To process and track session payments
• To improve our matching process over time

We do not use your information for advertising purposes. We do not sell your data. We do not share your information with third parties except as required to operate the service (for example, sharing contact details with a matched educator once a match is confirmed and you have agreed to proceed).

Information About Children

My Homeroom serves families with children. We take the privacy of children extremely seriously. Any information shared about a child — including age, grade level, learning needs, or personal circumstances — is used only for the purpose of finding an appropriate educator match. This information is never shared publicly, never sold, and is accessible only to the My Homeroom founder and the specific educator matched with your family.

We do not knowingly collect information directly from children. All information about children is provided by a parent or guardian.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. These steps include:

• Storing form submissions through secure, encrypted platforms (Tally.so)
• Limiting access to personal information to the My Homeroom founder only
• Using secure email communication for all family and educator correspondence
• Not storing sensitive information in unprotected documents or spreadsheets

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

Information Sharing

My Homeroom does not sell, rent, or trade your personal information to any third party. The only circumstances under which we share your information are:

• With a matched educator — only after a match has been confirmed and you have agreed to proceed. We share only the contact and scheduling information necessary to begin the relationship.
• With service providers — platforms such as Tally.so (form collection) and Stripe or Wave (payment processing) that we use to operate the service. These providers have their own privacy policies.
• As required by law — if we are required to disclose information by a court order, law enforcement request, or other legal obligation.

Data Retention

We retain your information for as long as necessary to provide our services and maintain accurate business records. If you would like your information removed from our records, please contact us at [email protected] and we will honor your request promptly.

Cookies & Website Tracking

Our website does not use advertising cookies or third-party tracking pixels. We do not run retargeting ads or track your behavior across other websites. Our website is hosted on GitHub Pages, which may collect basic server logs (such as IP addresses and page visit timestamps) as part of standard web hosting operations.

Your Rights

You have the right to request access to, correction of, or deletion of any personal information we hold about you. To exercise any of these rights, please contact us directly. We will respond to all requests within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time as our service grows. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our service following any changes constitutes acceptance of the updated policy.